Pulseway pricing in 2026: what it costs, and what happened to the free plan

Pulseway does not publish its prices. Its own staff have quoted about $27 a month for the base RMM at the 20-endpoint minimum, and third-party reports start around $1.85 per endpoint a month. The free plan and the personal-use version have both been withdrawn, so Pulseway no longer runs on a couple of home machines.

Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.

What Pulseway costs

Is there still a free or personal plan?

No. For years Pulseway was the tool people used to watch a home server or a couple of PCs from their phone, which is why "Pulseway personal use" is still searched. Pulseway staff confirmed on the company's forum in August 2022 that the personal-use version is no longer available, and in April 2024 that the free plan had been removed "to ensure that we can continue to offer a high-quality, sustainable service". The same reply said there was no plan to bring the minimum below 20 endpoints.

So the cheapest way in is now the paid minimum. For someone with two machines, that means paying for twenty.

What we could not verify

• Today's price for any plan. The staff figure is from April 2024 and the third-party figures disagree with each other.
• What the onboarding fee costs, or whether it is ever waived.
• Annual versus monthly pricing. Both are reported; neither is published.

Why we built Helios

We ran an MSP on the platforms on these pages. The price moved at every renewal, and the features we needed kept turning up one tier higher. So we built our own.

Helios has one published price list: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature is on every plan, with nothing held back for a higher tier. Your price is locked for as long as you stay subscribed, and it is in our terms. Pay monthly and cancel any time, or yearly for 20% off. The calculator on the pricing page does the comparison for your exact fleet.

The parts that rarely make a feature grid

Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:

• Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
• The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
• Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
• Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
• Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
• Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.

Common questions

How much is Pulseway?

Pulseway does not publish a rate card. Pulseway staff quoted about $27 a month for the base RMM at 20 endpoints in April 2024, and third-party sources report from about $1.85 per endpoint a month. Get a written quote, because the figures disagree.

Is Pulseway free for personal use?

No longer. A Pulseway staff member confirmed on its forum in August 2022 that the personal-use version is not available, and in April 2024 that the free plan had been removed.

What is the Pulseway minimum?

20 endpoints. Pulseway staff said in April 2024 there was no plan to lower it.

Does Pulseway charge an onboarding fee?

A one-off onboarding fee is commonly reported by buyers. It is not on Pulseway's website, so ask for it in the quote.

What is a cheaper alternative for a few machines?

Helios starts at £4 a device for 5 to 25 devices, so a small estate is not billed for twenty endpoints it does not have.

Competitor details on this page were checked on 2 October 2026 from public pricing pages, legal documents and named third-party buyer data, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and terms with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.