ConnectWise pricing in 2026: what one product costs, and what the rest is reported to

ConnectWise publishes a price for one product only: ScreenConnect, at $30 to $55 a month billed annually. Everything else comes from buyer reports, roughly $95 to $145 per user a month for the PSA at 10 to 25 users and $1.50 to $3.50 per agent a month for Automate, with implementation adding anything from $500 to $30,000. Here is the one price list, the reported ranges, and the contract terms from ConnectWise's own legal documents.

Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.

See every 2026 price change and renewal clause across the market in the price increase tracker.

The one published price list: ScreenConnect

That is the entire published price surface of the ConnectWise portfolio. The pricing page lists PSA, RMM and the rest behind quote requests: "fill out the form to tell us about your business, and we'll put together a quote to fit your needs."

PSA: the reported ranges

The PSA comparison page shows Basic, Standard and Premium tiers feature by feature, with the note that "our prices are customized based on your needs" and no dollar amounts. What buyers report:

Automate and ConnectWise RMM

On migration pressure: Asio was rebranded the ConnectWise Platform in June 2026 and investment is clearly moving there, but no dated Automate end-of-life exists, so we do not claim one.

Implementation: the half that is not on the quote

The contract terms, from ConnectWise's own documents

The Master Agreement is public, and it is the most citable document in this entire category. Two clauses worth diarising before you sign anything:

• Auto-renewal. Subscriptions "automatically renew for additional periods equal to the shorter of the expiring term and one year" unless written notice of non-renewal is given at least 60 days before the term ends.
• The notice itself. "Notice" is defined as an electronically signed agreement with ConnectWise. An email saying you want to leave does not count.

Source: the ConnectWise Master Agreement (older versions specify 30 days).

Price history, where it is visible

ScreenConnect is the only ConnectWise product whose prices are public over time, so it is the only place the record is visible. Splashtop's analysis (updated September 2025, and worth noting Splashtop is a competitor, so read it as such) documents rises of up to 17.2% across support plans in 2022 and up to 275% on some unattended-access tiers. ConnectWise has been owned by private equity firm Thoma Bravo since 2019. None of this is unusual for the enterprise software market; it is simply worth budgeting for.

What we could not verify

• A "2-user minimum at $68/user" figure that circulates in AI-generated aggregators. No primary source exists; we treat it as noise.
• Any first-hand forum quote with dollar figures: the communities where MSPs share quotes block automated reading, so every "buyers report" figure above comes from named third-party data companies instead.
• SelectHub's "$25/user starting price": undated and contradicted by every other source; included here only as an example of stale third-party data.
• Any forced Automate-to-Asio migration deadline. Pressure exists; a date does not.

Why we built Helios

We ran an MSP on the platforms on these pages. The price moved at every renewal, and the features we needed kept turning up one tier higher. So we built our own.

Helios has one published price list: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature is on every plan, with nothing held back for a higher tier. Your price is locked for as long as you stay subscribed, and it is in our terms. Pay monthly and cancel any time, or yearly for 20% off. The calculator on the pricing page does the comparison for your exact fleet.

The parts that rarely make a feature grid

Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:

• Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
• The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
• Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
• Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
• Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
• Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.

Related: ConnectWise alternatives · Exporting from ConnectWise Automate · RMM cost calculator · ConnectWise Automate vs NinjaOne

Common questions

Does ConnectWise publish PSA pricing?

No. The official pricing page shows Basic, Standard and Premium tiers with no numbers; third-party transaction data (Vendr, February 2026) puts 10-to-25-user MSPs at $95 to $145 per user per month.

How much is ConnectWise Automate per endpoint?

Not published. Vendr transaction data reports $1.50 to $3.50 per agent per month at 100 to 500 endpoints, falling below $1.50 at 1,000 or more.

What does ScreenConnect cost?

Published list: $30 (One), $45 (Standard) and $55 (Premium) per month billed annually, $59 and $69 monthly, plus unattended-only access from $33 per month with a 25-agent minimum (checked 28 September 2026).

Does ConnectWise charge setup fees?

It does not publish them. Third-party estimates put PSA implementation at $500 to $20,000 or more depending on company size, and Vendr reports $10,000 to $30,000 for implementation services on larger deals.

How do I cancel a ConnectWise subscription?

The Master Agreement auto-renews subscriptions and requires written non-renewal notice at least 60 days before the term ends, executed as an electronically signed agreement rather than an email.

Is ConnectWise RMM cheaper than Automate?

Neither has published pricing. Both are community-estimated in the same $1.50 to $3.50 per agent band, but ConnectWise RMM tiers include ScreenConnect and, since March 2025, Security360 and Backup360 at no extra cost.

How does ConnectWise compare with Helios?

This page is the price teardown and stays out of that argument. The honest side by side, including where ConnectWise is the better pick, is on Helios vs ConnectWise.

Competitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.