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ConnectWise pricing

ConnectWise pricing in 2026: what one product costs, and what the rest is reported to

By the Helios team · Last checked July 2026

ConnectWise has the most opaque pricing in the MSP software market: its pricing page contains no numbers for any product except ScreenConnect. That makes the checkable facts unusually valuable. Here is the one published price list, the buyer-reported ranges for everything else, and the contract terms from ConnectWise's own legal documents.

Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.

The short answer

  • connectwise.com/pricing contains no prices for any product except ScreenConnect (checked 22 August 2026).
  • ScreenConnect list prices: $30 (One), $45 (Standard), $55 (Premium) per month billed annually, $59/$69 monthly, plus unattended-only access from $33/month with a 25-agent minimum.
  • PSA has no list price: Vendr buyer data (February 2026) reports $95 to $145 per user per month at 10 to 25 users, and $75 to $110 at 50+ users.
  • Automate/RMM: buyers report $1.50 to $3.50 per agent per month at 100 to 500 endpoints, falling under $1.50 at 1,000+.
  • Implementation is the hidden half: third-party estimates run $500 to $20,000+ for PSA by company size, and Vendr reports $10,000 to $30,000 on larger deals.
  • ConnectWise's own Master Agreement auto-renews subscriptions and requires a 60-day, electronically signed non-renewal notice, not just an email.
How this page is put together. Numbers marked List were read from the vendor's own published pages on 22 August 2026. Numbers marked Reported come from third-party buyer data or public user reports, each linked, and should be treated as indicative rather than quoted rates. Where nothing public exists we say so. GBP figures use £0.733 per $1 (GBP/USD 1.3643, Bank of England reference rate, 21 August 2026). No vendor paid for placement and there are no affiliate links.

The one published price list: ScreenConnect

PlanAnnual billingMonthly billingStatus
One (1 session, 10 unattended agents)$30/month (annual only)n/aList
Standard (per concurrent technician)$45/month$59/monthList
Premium (per concurrent technician)$55/month$69/monthList
Unattended access onlyFrom $33/month, 25-agent minimum; higher tiers quote-onlyscreenconnect.com/pricing/unattended-accessList

That is the entire published price surface of the ConnectWise portfolio. The pricing page lists PSA, RMM and the rest behind quote requests: "fill out the form to tell us about your business, and we'll put together a quote to fit your needs."

PSA: the reported ranges

The PSA comparison page shows Basic, Standard and Premium tiers feature by feature, with the note that "our prices are customized based on your needs" and no dollar amounts. What buyers report:

FigureReported valueStatus
PSA list priceNo dollar amount appears anywhere on connectwise.comNot published
10 to 25 users$95 to $145 per user/month on annual contractsVendr buyer data, Feb 2026Reported
50+ users$75 to $110 per user/monthVendrReported
Median ConnectWise contract (all products)$21,630/year; range $6,066 to $167,281VendrReported
Small MSPs (5 to 20 users), all-in$15,000 to $40,000/yearVendr segment benchmarkReported
Negotiation deltasMulti-year 10 to 20% off; bundling 15 to 25%; naming a competitor 10 to 20%VendrReported

Automate and ConnectWise RMM

FigureReported valueStatus
Automate or RMM list priceNot published for either productNot published
Automate, 100 to 500 endpoints$1.50 to $3.50 per agent/monthVendrReported
Automate, 1,000+ endpointsUnder $1.50 per agent/monthVendrReported
ConnectWise RMM (Asio) tiersEssential / Pro / Premium, quote-only; community estimates in the same $1.50 to $3.50 band, ScreenConnect includedetduckyReported
Security360 and Backup360Added to the Asio platform at no additional cost, March 2025ConnectWise announcementList

On migration pressure: Asio was rebranded the ConnectWise Platform in June 2026 and investment is clearly moving there, but no dated Automate end-of-life exists, so we do not claim one.

Implementation: the half that is not on the quote

FigureReported valueStatus
PSA implementation, by company size$500 to $2,000 small; $5,000 to $10,000 mid; $10,000 to $20,000+ enterpriseRallied, Feb 2026Reported
Implementation services on larger deals$10,000 to $30,000, plus $2,000 to $10,000 for custom integrationsVendrReported
Add-ons and premium supportA further 10 to 25% on top of subscriptionVendrReported

The contract terms, from ConnectWise's own documents

The Master Agreement is public, and it is the most citable document in this entire category. Two clauses worth diarising before you sign anything:

Source: the ConnectWise Master Agreement (older versions specify 30 days).

Price history, where it is visible

ScreenConnect is the only ConnectWise product whose prices are public over time, so it is the only place the record is visible. Splashtop's analysis (updated September 2025, and worth noting Splashtop is a competitor, so read it as such) documents rises of up to 17.2% across support plans in 2022 and up to 275% on some unattended-access tiers. ConnectWise has been owned by private equity firm Thoma Bravo since 2019. None of this is unusual for the enterprise software market; it is simply worth budgeting for.

What we could not verify

Where Helios fits

Helios publishes every price: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature on every plan, monthly billing, cancel any time, and the calculator on the pricing page does the comparison for your exact fleet. We built this page because we think published pricing should be the norm in this market, ours included.

Common questions

Does ConnectWise publish PSA pricing?

No. The official pricing page shows Basic, Standard and Premium tiers with no numbers; third-party transaction data (Vendr, February 2026) puts 10-to-25-user MSPs at $95 to $145 per user per month.

How much is ConnectWise Automate per endpoint?

Not published. Vendr transaction data reports $1.50 to $3.50 per agent per month at 100 to 500 endpoints, falling below $1.50 at 1,000 or more.

What does ScreenConnect cost?

Published list: $30 (One), $45 (Standard) and $55 (Premium) per month billed annually, $59 and $69 monthly, plus unattended-only access from $33 per month with a 25-agent minimum (checked 22 August 2026).

Does ConnectWise charge setup fees?

It does not publish them. Third-party estimates put PSA implementation at $500 to $20,000 or more depending on company size, and Vendr reports $10,000 to $30,000 for implementation services on larger deals.

How do I cancel a ConnectWise subscription?

The Master Agreement auto-renews subscriptions and requires written non-renewal notice at least 60 days before the term ends, executed as an electronically signed agreement rather than an email.

Is ConnectWise RMM cheaper than Automate?

Neither has published pricing. Both are community-estimated in the same $1.50 to $3.50 per agent band, but ConnectWise RMM tiers include ScreenConnect and, since March 2025, Security360 and Backup360 at no extra cost.

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Competitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.