IT Glue vs Hudu
Hudu is the cheaper and simpler of the two: $27 per user a month with no minimum and no contract, against IT Glue's $29 to $44 per user with a five-user minimum, a 36-month term and an onboarding fee. For five users that is $135 a month on Hudu against $145 on IT Glue Basic. The bigger difference is less the rate than the contract around it.
We have used both of these ourselves, and we respect them. Most comparisons are published by one of the two vendors being compared; we are neither, though we make an RMM too, so we say plainly which one comes out ahead on each point.
The short answer
- IT Glue: $29, $38 or $44 per user per month, five-user minimum, on a 36-month term with a one-time onboarding fee.
- Hudu: $27 per user per month on annual billing, no minimum and no contract, cloud or self-hosted.
- Five users: IT Glue Basic $145 a month, Hudu $135. Ten users: $290 against $270.
- IT Glue's higher plans add integrations and two-way PSA sync; its add-ons (Network Glue, MyGlue) cost $400 to $450 a month each.
- The real difference is commitment: three years with IT Glue, cancel any time with Hudu.
Side by side
| IT Glue | Hudu | |
|---|---|---|
| Owned by | Kaseya | Hudu |
| Price per user a month | Basic $29, Select $38, Enterprise $44 List | $27, billed annually List |
| Minimum | Five users; Enterprise from one user at $49 to $102 | None |
| Contract | Prices reflect a 36-month term | None; cancel any time |
| Onboarding | One-time fee, amount not published | Optional professional services from $199 |
| Hosting | Cloud | Cloud or self-hosted |
| Integrations | One on Basic, two on Select, unlimited on Enterprise | Included in the one plan |
| Notable add-ons | Network Glue $453/mo, MyGlue $407/mo, myITprocess from $199/mo | Hudu Radar from $44/mo |
| Free portal users | Lite users on every plan | Unlimited portal users |
Figures from each vendor's own pricing page on 28 September 2026: see IT Glue pricing and Hudu pricing.
What a team pays
| Team | IT Glue Basic | IT Glue Select | Hudu |
|---|---|---|---|
| 3 users, a month | $145 (five-user minimum) | $190 (five-user minimum) | $81 |
| 5 users, a month | $145 | $190 | $135 |
| 10 users, a month | $290 | $380 | $270 |
| 5 users, three years | $5,220 plus onboarding | $6,840 plus onboarding | $4,860 |
Which suits whom
- IT Glue suits an MSP already inside the Kaseya stack, or one that needs two-way PSA sync and deep integrations, and is comfortable committing for three years.
- Hudu suits an MSP that wants a published price with no lock-in, a small team below five, or the option to self-host.
Do you need a separate tool at all?
For a small MSP, maybe not yet. Helios includes per-client documentation and a credential vault alongside the RMM and service desk, so client notes and passwords live next to the machines and tickets they belong to. It is not a replacement for the depth of IT Glue or Hudu, such as runbook libraries and dozens of integrations, but it covers the start. Helios is $5 a device on Launch up to 25 devices, then $129, $249 or $499 a month by fleet size, with any number of technicians.
Common questions
Is Hudu cheaper than IT Glue?
Yes on published prices: $27 a user with no minimum, against IT Glue's $29 to $44 with a five-user minimum on a 36-month term, plus IT Glue's onboarding fee.
Does IT Glue require a contract?
Its published prices reflect a 36-month term, with a one-time onboarding fee.
Can I self-host IT Glue or Hudu?
Hudu can be cloud-hosted or self-hosted. IT Glue is cloud-hosted.
What is the minimum for IT Glue?
Five users on Basic, Select and Enterprise. Enterprise is also available to one to four users at $49 to $102 per user.
Does Helios replace IT Glue or Hudu?
Not fully. Helios includes per-client documentation and a credential vault, which covers a small MSP's basics, but not the depth of a dedicated documentation platform.
Sources
Prices and terms come from the linked pages, and from our own pricing pages, which date each figure. If something has changed, tell us and we will correct it.
Why MSPs choose Helios
One platform that does the work, at a price that stays put
Helio fixes, not just flags
When an alert fires, Helio, the AI technician built into Helios, investigates it, writes the fix and runs it once you approve. It keeps what works, so the next one is quicker.
Everything in one product
RMM, a service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal and billing into Xero or QuickBooks.
Priced by fleet, not by people
£3 a device on Launch up to 25 devices, from £15 a month, then £79, £159 or £319 a month by fleet size, with any number of technicians and every feature on every plan.
A price that stays put
Your price is locked for as long as you stay subscribed, and that is written into our terms. Monthly billing, cancel any time.
Bring your clients across
Import your clients and machines from another RMM's CSV export, then roll the Helios agent out at your own pace, with a count of how many have arrived.
14 days free, no card to start
The full platform from the first minute, on your own machines. No sales call. Remote control asks for one card check, and nothing is charged.
See it on your own fleet
Helios is the AI-native platform for MSPs: monitoring, patching, security, Microsoft 365, backup monitoring, remote access, client billing and an AI service desk in one product, at one flat price per MSP. Contracts and logged time become invoices in Xero or QuickBooks without leaving the platform. Every feature is on every plan. 14-day free trial, card-free, set up in minutes, cancel any time.
Start freeDetails of other products on this page were checked on or before 28 September 2026 against public pricing pages, documentation and named third-party buyer data, and may have changed since. Always confirm current pricing with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.