Hudu costs $27 per user a month billed annually, on a single plan with no minimum and no contract. That covers unlimited companies, assets, storage and portal users, cloud-hosted or self-hosted. Here is what it includes, what costs extra, and how it compares.
Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.
The short answer
- $27 per user per month, billed annually (hudu.com, checked 28 September 2026).
- No minimums and no contracts. Cancel any time.
- Cloud-hosted or self-hosted, with unlimited companies, assets and storage, and unlimited free portal users.
- Hudu Radar is an add-on from $44 a month. Professional services start at $199.
- 14-day free trial, no card to start.
- For comparison, Helios publishes its whole price list: £3 a device a month for 5 to 25 devices, then a flat £79, £159 or £319 a month for up to 50, 250 or unlimited devices. Billed monthly, cancel any time, 14-day trial with no card to start.
The plan
| Item | Price | Status |
|---|---|---|
| Hudu, per user | $27 a month, billed annually | List |
| Minimum users | None | List |
| Contract | None; cancel any time | List |
| Hudu Radar | From $44 a month, 5 to 500 collectors | List |
| Professional services | From $199 | List |
What is included
Documentation, a password vault, asset management, expirations, a browser extension, IP address and rack management, linked relationships, a knowledge base, process management, a mobile app, a secure client portal, website monitoring and an AI assistant, with unlimited companies, assets and storage.
What a team pays
| Team | A month | A year |
|---|---|---|
| 1 user | $27 | $324 |
| 3 users | $81 | $972 |
| 5 users | $135 | $1,620 |
| 10 users | $270 | $3,240 |
What we could not verify
- A monthly-billing price. The page shows the annual rate.
- Whether self-hosting is priced differently.
Why we built Helios
We ran an MSP on the platforms on these pages. The price moved at every renewal, and the features we needed kept turning up one tier higher. So we built our own.
Helios has one published price list: a £3/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £79, £159 and £319 a month by fleet size (50 / 250 / unlimited). Every feature is on every plan, with nothing held back for a higher tier. Your price is locked for as long as you stay subscribed, and it is in our terms. Pay monthly and cancel any time, or yearly for 20% off. The plan finder on the pricing page does the comparison for your exact fleet.
The parts that rarely make a feature grid
Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:
- Cyber Essentials readiness, with the fixes. Every Windows machine is checked each day against the Cyber Essentials technical controls (v3.3, April 2026), 13 checks a machine. Nine of them have a fix in Helios: one press for the firewall, incoming connections, the Guest account, auto-run, lockout, overdue updates and Microsoft Defender, and a yes first before it disables unused accounts or turns off automatic sign-in. Each client gets a readiness report under your name. It is a readiness check: only a Certification Body awards the certificate. How it works
- Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
- The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
- Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
- Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
- Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
- Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.
Common questions
How much does Hudu cost?
$27 per user per month billed annually, with no minimums and no contracts. Portal users are free and unlimited.
Can Hudu be self-hosted?
Yes. Hudu is offered cloud-hosted or self-hosted.
Does Hudu have a free trial?
Yes, 14 days with no credit card to start.
What does Hudu Radar cost?
Hudu Radar starts at $44 a month, in tiers from 5 to 500 collectors.
Is Hudu cheaper than IT Glue?
On published prices, yes: $27 a user with no minimum against IT Glue's $29 to $44 with a five-user minimum on a 36-month term.
Sources
Prices and terms were checked against these pages on 28 September 2026. If something has changed since, tell us and we will correct it.
Why MSPs choose Helios
One platform that does the work, at a price that stays put
Helio fixes, not just flags
When an alert fires, Helio, the AI technician built into Helios, investigates it, writes the fix and runs it once you approve. It keeps what works, so the next one is quicker.
Everything in one product
RMM, a service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal and billing into Xero or QuickBooks.
Priced by fleet, not by people
£3 a device on Launch up to 25 devices, from £15 a month, then £79, £159 or £319 a month by fleet size, with any number of technicians and every feature on every plan.
A price that stays put
Your price is locked for as long as you stay subscribed, and that is written into our terms. Monthly billing, cancel any time.
Bring your clients across
Import your clients and machines from another RMM's CSV export, then roll the Helios agent out at your own pace, with a count of how many have arrived.
14 days free, no card to start
The full platform from the first minute, on your own machines. No sales call. Remote control asks for one card check, and nothing is charged.
Competitor details on this page were checked on 28 September 2026 from public pricing pages, legal documents and named third-party buyer data, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and terms with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.
