HaloPSA pricing in 2026: one price per agent, plus the two things it does not cover

By the Helios team · Last checked 2 September 2026

Halo publishes one number and means it: every module for every agent at one per-agent price, with no tiers. What is not on the page is the compulsory onboarding package, priced by scope, and the fact that Halo is a PSA, so the RMM is a second bill.

Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.

The short answer

£69 per agent per month, billed annually, in the UK (List, usehalo.com, checked 2 September 2026). Ten agents is £690 a month, £8,280 a year.
Named and Concurrent licences cost the same. End users and portal customers are free.
Onboarding packages are required with purchase, at a bespoke cost depending on scope. No figure is published.
Halo is a PSA. Monitoring, patching and remote access come from an RMM you buy separately.
Charities and not-for-profits get 15% off. An Enterprise package offers unlimited licences and funded implementation for a fixed $1 million a year.

How this page is put together. Numbers marked List were read from the vendor's own published pages on 2 September 2026. Numbers marked Reported come from third-party buyer data or public user reports, each linked, and should be treated as indicative rather than quoted rates. Where nothing public exists we say so. GBP figures use £0.733 per $1 (GBP/USD 1.3643, Bank of England reference rate, 21 August 2026). No vendor paid for placement and there are no affiliate links.

The price

Item	Figure	Status
Per agent, per month, billed annually (UK)	£69usehalo.com/pricing	List
Ten agents	£690 a month, £8,280 a year (the page's own calculator)	List
Billed monthly	Offered, price not shown	Not published
Named licence	£69, assigned to one person	List
Concurrent licence	£69, shared across a pool, counts who is logged in at once	List
End users and portal customers	Free	List
Charities and not-for-profits	15% off for the length of the contract	List
Enterprise package	Unlimited licences and funded implementation, fixed $1 million a year	List

An agent is a licensed user: the people logging in to work tickets, deals and projects. Halo has no feature tiers, so the agent count is the whole price on the subscription line.

The two lines that are not on the page

Item	What the page says	Status
Onboarding package	Required with purchase, at a bespoke cost depending on scope	Not published
RMM	Not part of Halo. Monitoring, patching and remote control need a separate product, and Halo integrates with most of them	Not published

The onboarding line is the one to ask about first, because it is compulsory and unpriced, and we have no figure we can stand behind. The RMM line is structural: a five-person MSP on Halo is paying £345 a month for the PSA and then whatever their RMM charges for the fleet on top.

Terms worth knowing

Annual billing is the price shown. Monthly is offered without a published rate.
Concurrent licences suit shift and out-of-hours teams; the price is the same, the counting is different.
The page has a region selector. The £69 figure is the United Kingdom setting.

What we could not verify

The onboarding package price, at any scope.
The monthly billing rate.
Any minimum agent count. The calculator starts at ten, which may or may not be a floor.
How AI features are metered. The page lists AI agents as included; usage limits, if any, are not stated.

Where Helios fits

Helios publishes every price: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature on every plan, monthly billing, cancel any time, and the calculator on the pricing page does the comparison for your exact fleet. We built this page because we think published pricing should be the norm in this market, ours included.

The parts that rarely make a feature grid

Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:

Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.

Common questions

How much does HaloPSA cost in the UK in 2026?

£69 per agent per month billed annually, with every module included and no feature tiers. Ten agents is £8,280 a year (vendor page, checked 2 September 2026).

Does HaloPSA charge for onboarding?

Yes. The pricing page states onboarding packages are required with purchase at a bespoke cost depending on scope. No figure is published.

Does HaloPSA include RMM?

No. Halo is a PSA: ticketing, billing, contracts and projects. Monitoring, patching and remote access come from a separate RMM, which Halo integrates with.

What is the difference between Named and Concurrent licences in Halo?

Same price. A Named licence belongs to one agent; a Concurrent licence is shared across a pool and counts how many are logged in at once.

How does HaloPSA compare with Helios?

This page is the price teardown and stays out of that argument. The honest side by side, including where HaloPSA is the better pick, is on Helios vs HaloPSA.

Sources

Competitor prices and terms were checked against these pages in 2 September 2026. If something has changed since, tell us and we will correct it.

See it on your own fleet

Helios is the AI-native platform for MSPs: monitoring, patching, security, Microsoft 365, backup monitoring, remote access, client billing and an AI service desk in one product, at one flat price per MSP. Contracts and logged time become invoices in Xero or QuickBooks without leaving the platform. Every feature is on every plan. 14-day free trial, card-free, set up in minutes, cancel any time.

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Competitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.