HaloPSA costs £66 per agent a month billed annually in the UK, with every module included and no tiers, so ten agents come to £660 a month. Two costs sit outside that number: a compulsory onboarding package priced by scope, and a separate RMM, because Halo is a PSA and does not monitor or patch machines itself.
Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.
The short answer
- £66 per agent per month, billed annually, in the UK (List, usehalo.com, checked 28 September 2026; it was £69 on 2 September). Ten agents is £660 a month, £7,920 a year.
- Named and Concurrent licences cost the same. End users and portal customers are free.
- Onboarding packages are required with purchase, at a bespoke cost depending on scope. No figure is published.
- Halo is a PSA. Monitoring, patching and remote access come from an RMM you buy separately.
- Charities and not-for-profits get 15% off. An Enterprise package offers unlimited licences and funded implementation for a fixed $1 million a year.
- For comparison, Helios publishes its whole price list: £4 a device a month for 5 to 25 devices, then a flat £99, £199 or £399 a month for up to 50, 250 or unlimited devices. Billed monthly, cancel any time, 14-day trial with no card to start.
See every 2026 price change and renewal clause across the market in the price increase tracker.
The price
| Item | Figure | Status |
|---|---|---|
| Per agent, per month, billed annually (UK) | £66usehalo.com/pricing | List |
| Ten agents | £660 a month, £7,920 a year (the page's own calculator) | List |
| Billed monthly | Offered, price not shown | Not published |
| Named licence | £66, assigned to one person | List |
| Concurrent licence | £66, shared across a pool, counts who is logged in at once | List |
| End users and portal customers | Free | List |
| Charities and not-for-profits | 15% off for the length of the contract | List |
| Enterprise package | Unlimited licences and funded implementation, fixed $1 million a year | List |
An agent is a licensed user: the people logging in to work tickets, deals and projects. Halo has no feature tiers, so the agent count is the whole price on the subscription line.
The two lines that are not on the page
| Item | What the page says | Status |
|---|---|---|
| Onboarding package | Required with purchase, at a bespoke cost depending on scope | Not published |
| RMM | Not part of Halo. Monitoring, patching and remote control need a separate product, and Halo integrates with most of them | Not published |
The onboarding line is the one to ask about first, because it is compulsory and unpriced, and we have no figure we can stand behind. The RMM line is structural: a five-person MSP on Halo is paying £345 a month for the PSA and then whatever their RMM charges for the fleet on top.
Terms worth knowing
- Annual billing is the price shown. Monthly is offered without a published rate.
- Concurrent licences suit shift and out-of-hours teams; the price is the same, the counting is different.
- The page has a region selector. The £66 figure is the United Kingdom setting.
What we could not verify
- The onboarding package price, at any scope.
- The monthly billing rate.
- Any minimum agent count. The calculator starts at ten, which may or may not be a floor.
- How AI features are metered. The page lists AI agents as included; usage limits, if any, are not stated.
Why we built Helios
We ran an MSP on the platforms on these pages. The price moved at every renewal, and the features we needed kept turning up one tier higher. So we built our own.
Helios has one published price list: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature is on every plan, with nothing held back for a higher tier. Your price is locked for as long as you stay subscribed, and it is in our terms. Pay monthly and cancel any time, or yearly for 20% off. The calculator on the pricing page does the comparison for your exact fleet.
The parts that rarely make a feature grid
Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:
- Cyber Essentials readiness, with the fixes. Every Windows machine is checked each day against the Cyber Essentials technical controls (v3.3, April 2026), 13 checks a machine. Nine of them have a fix in Helios: one press for the firewall, incoming connections, the Guest account, auto-run, lockout, overdue updates and Microsoft Defender, and a yes first before it disables unused accounts or turns off automatic sign-in. Each client gets a readiness report under your name. It is a readiness check: only a Certification Body awards the certificate. How it works
- Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
- The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
- Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
- Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
- Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
- Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.
Common questions
How much does HaloPSA cost in the UK in 2026?
£66 per agent per month billed annually, with every module included and no feature tiers. Ten agents is £7,920 a year (vendor page, checked 28 September 2026).
Does HaloPSA charge for onboarding?
Yes. The pricing page states onboarding packages are required with purchase at a bespoke cost depending on scope. No figure is published.
Does HaloPSA include RMM?
No. Halo is a PSA: ticketing, billing, contracts and projects. Monitoring, patching and remote access come from a separate RMM, which Halo integrates with.
What is the difference between Named and Concurrent licences in Halo?
Same price. A Named licence belongs to one agent; a Concurrent licence is shared across a pool and counts how many are logged in at once.
How does HaloPSA compare with Helios?
This page is the price teardown and stays out of that argument. The honest side by side, including where HaloPSA is the better pick, is on Helios vs HaloPSA.
Sources
Competitor prices and terms were checked against these pages on 2 September 2026. If something has changed since, tell us and we will correct it.
Why MSPs choose Helios
One platform that does the work, at a price that stays put
Helio fixes, not just flags
When an alert fires, Helio, the AI technician built into Helios, investigates it, writes the fix and runs it once you approve. It keeps what works, so the next one is quicker.
Everything in one product
RMM, a service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal and billing into Xero or QuickBooks.
Priced by fleet, not by people
£4 a device on Launch up to 25 devices, from £20 a month, then £99, £199 or £399 a month by fleet size, with any number of technicians and every feature on every plan.
A price that stays put
Your price is locked for as long as you stay subscribed, and that is written into our terms. Monthly billing, cancel any time.
Bring your clients across
Import your clients and machines from another RMM's CSV export, then roll the Helios agent out at your own pace, with a count of how many have arrived.
14 days free, no card to start
The full platform from the first minute, on your own machines. No sales call. Remote control asks for one card check, and nothing is charged.
Competitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.
