HaloPSA alternatives in 2026

By the Helios team · Last checked 28 September 2026

HaloPSA is a deep, published-price PSA. People look elsewhere for three reasons: the required onboarding package, the second product they still need for monitoring, or a per-agent bill that grows with the team. Here are the alternatives, and what each fixes.

Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the facts, not because we want a fight.

The short answer

HaloPSA is £66 an agent a month on annual billing, every module included, with an onboarding package required at a bespoke price (checked 28 September 2026).
Halo is a PSA. Monitoring, patching and remote access come from a separate RMM, so the real comparison is Halo plus an RMM.
Like-for-like PSAs: ConnectWise Manage (reported $95 to $145 a user a month) and Autotask (quote-only). Both are deeper and dearer to implement.
PSA and RMM together, per technician: Syncro from $129, Atera from $129, SuperOps from $129 (or its PSA alone from $79).
Helios covers PSA and RMM and much more at one price by fleet size, with no onboarding fee: $5 a device on Launch, or $129 a month for 50 devices.

Why people leave HaloPSA

Onboarding is compulsory. Halo requires an onboarding package with every purchase, priced by scope. It is often the right call for a deep PSA, and it is also a cost you cannot skip.
It is only half the stack. Halo runs tickets, contracts and billing. The machines still need an RMM, with its own price, contract and integration.
It is priced per agent. £66 a month for every person who works tickets. Ten agents is £660 a month on annual billing before the RMM.

The alternatives

Alternative	What it replaces	Price	Source
ConnectWise Manage	The PSA, like for like	About $95 to $145 a user a month at 10 to 25 users; implementation extra	Reported
Autotask PSA	The PSA, like for like (Kaseya)	Quote-only; we found no figure we could check	Not published
Syncro	PSA and RMM together	Core $129, Team $179 a technician a month, annual	List
Atera	PSA and RMM together	Pro $129, Growth $159, Power $209 a technician a month, annual	Reported
SuperOps	PSA alone, or PSA and RMM	Standard PSA $79, Pro $129 a technician a month	Reported
Helios	PSA, RMM and more in one	$5 a device on Launch; $129, $249, $499 a month by fleet size, any number of technicians	List

If you chose Halo for depth, contracts, procurement, projects and CRM, the like-for-like PSAs are the only real alternatives, and both will cost more to implement. If you chose Halo for tickets and billing, a combined product will do that job and remove the separate RMM.

What a ten-person team pays

On the figures above, ten agents on Halo is £660 a month on annual billing, plus onboarding, plus an RMM. Ten technicians on Syncro Core or Atera Pro is $1,290 a month with the RMM included. On Helios it is the same $249 a month for up to 250 devices whether you have two technicians or ten, and smaller fleets start at $5 a device on Launch.

Where Helios fits

We built Helios after running an MSP on platforms like these, and the per-person bill was part of why. Helios is one product that covers the service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal, billing into Xero or QuickBooks, and Helio, the AI technician that investigates problems, writes the fix and runs it. It is priced by fleet size rather than per agent, every feature is on every plan, there is no onboarding fee, and your price is locked for as long as you stay subscribed. The Helios and HaloPSA comparison has the feature detail.

Common questions

What is the best alternative to HaloPSA?

For a like-for-like PSA, ConnectWise Manage or Autotask. For PSA and RMM in one product, Syncro, Atera, SuperOps or Helios. The right one depends on whether you need Halo's depth or want to drop the separate RMM.

How much does HaloPSA cost?

Halo publishes £66 per agent per month billed annually in the UK, with every module included. An onboarding package is required at a bespoke price.

Is there a cheaper alternative to HaloPSA?

SuperOps sells a standalone PSA from about $79 a technician a month. Combined PSA and RMM products start at $129 a technician (Syncro, Atera) or $129 a month for the whole team on Helios, with a $5-a-device Launch plan below 25 devices.

Does HaloPSA include an RMM?

No. Halo is a PSA and integrates with RMMs such as Datto RMM, which you buy separately.

Is HaloITSM the same as HaloPSA?

Halo sells ITSM and PSA as one platform at the same per-agent price; the names describe the use, internal IT or MSP.

Sources

Prices and terms come from the linked pages, and from our own pricing pages, which date each figure. If something has changed, tell us and we will correct it.

See it on your own fleet

Helios is the AI-native platform for MSPs: monitoring, patching, security, Microsoft 365, backup monitoring, remote access, client billing and an AI service desk in one product, at one flat price per MSP. Contracts and logged time become invoices in Xero or QuickBooks without leaving the platform. Every feature is on every plan. 14-day free trial, card-free, set up in minutes, cancel any time.

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Details of other products on this page were checked on or before 28 September 2026 against public pricing pages, documentation and named third-party buyer data, and may have changed since. Always confirm current pricing with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.