SuperOps charges MSPs per technician, with reported plans from $79 to about $179 a month billed annually and each licence covering 150 endpoints. IT departments pay per endpoint instead, from $1.50 a month with a 100-endpoint minimum. Only the IT price list has been published in a form we could read, so treat every figure here as a starting point for the sales call.
Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.
The short answer
- IT plans, per endpoint per month: Prime $1.50 falling to $1.20 above 1,000 endpoints, Prime Plus $3.00 (an early-bird $2.50) falling to $2.00. Annual billing saves 15% (List, from an 8 July 2026 copy of superops.com).
- Minimums: 100 endpoints on Prime, 150 on Prime Plus. Devices over the committed number bill at the flat $1.50 or $3.00 rate.
- MSP plans, per technician per month billed annually: Standard PSA $79, Standard RMM $99, Pro $129, Super $159 or $179 depending on who you read, each licence covering 150 endpoints (Reported).
- superops.com itself blocked our checks on 2 September 2026, so the IT figures come from the Internet Archive and the MSP figures from reviews. Treat every number here as a starting point for the sales call, not a quote.
- For comparison, Helios publishes its whole price list: £4 a device a month for 5 to 25 devices, then a flat £99, £199 or £399 a month for up to 50, 250 or unlimited devices. Billed monthly, cancel any time, 14-day trial with no card to start.
IT departments: per endpoint, with a minimum
This is the list SuperOps publishes. It is tiered by fleet size, and the first tier is also a floor: you commit to at least 100 endpoints on Prime and 150 on Prime Plus, whether you have them or not. The calculator on the page shows 100 endpoints on Prime at $150 a month, billed monthly.
| Prime (per endpoint/month) | Fleet | GBP | Status |
|---|---|---|---|
| $1.50 | 100 (the minimum) | ~£1.10 | List |
| $1.40 | 101 to 500 | ~£1.03 | List |
| $1.30 | 501 to 1,000 | ~£0.95 | List |
| $1.20 | More than 1,000 | ~£0.88 | List |
| Prime Plus (per endpoint/month) | Fleet | GBP | Status |
|---|---|---|---|
| $3.00, shown as $2.50 on a limited early-bird offer | 150 (the minimum) | ~£2.20 (~£1.83) | List |
| $2.30 | 151 to 500 | ~£1.69 | List |
| $2.10 | 501 to 1,000 | ~£1.54 | List |
| $2.00 | More than 1,000 | ~£1.47 | List |
Annual billing is marked as saving 15%. Devices over the committed number bill at the flat headline rate ($1.50 or $3.00) rather than the tiered one, and SuperOps suggests talking to sales to reset the commitment.
MSPs: per technician, as buyers report it
The MSP tab of the pricing page was not in the archived copy we could read. Two reviews from 2026 give the same shape, per technician per month billed annually, with 150 endpoints included per licence, and they disagree on the top tier.
| MSP plan | Per technician/month, annual | Status |
|---|---|---|
| Standard PSA | $79 (~£58)work-management.org, 4 May 2026 | Reported |
| Standard RMM | $99 (~£73)work-management.org, 4 May 2026 | Reported |
| Pro (PSA and RMM) | $129 (~£95)work-management.org | Reported |
| Super | $159 (~£117) in one review, $179 (~£131) in anotherwork-management.orgFlamingo review (a rival vendor's blog) | Reported |
| Endpoints beyond 150 per technician | Extra packs exist; one aggregator quotes $75 per 150 endpoints, unsourced | Not published |
| Monthly billing | One review puts it about 15% above the annual rate; the IT page says the same | Reported |
The endpoint allowance is the part to price carefully. A technician licence at $129 with 150 endpoints included is $0.86 per endpoint if you fill it, and every endpoint beyond that needs a pack. Per-technician pricing only stays cheap while the ratio of endpoints to technicians stays under the allowance.
Terms worth knowing
- 14-day trial without a card, on both lists.
- The commitment is the meter: on the IT list you pay for the committed number of endpoints even when you are below it.
- AI features are described as usage-based on top of the seat price in one review. We could not confirm the rates.
What we could not verify
- Anything on superops.com directly on 2 September 2026. The IT figures are from an 8 July 2026 archived copy and may have moved since.
- The MSP per-technician prices, from the vendor. Two reviews agree on $79, $99 and $129 and disagree on the top tier.
- The price of an extra 150-endpoint pack.
- Any usage price for the AI features.
- Whether the Prime Plus early-bird rate of $2.50 is still running.
Why we built Helios
We ran an MSP on the platforms on these pages. The price moved at every renewal, and the features we needed kept turning up one tier higher. So we built our own.
Helios has one published price list: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature is on every plan, with nothing held back for a higher tier. Your price is locked for as long as you stay subscribed, and it is in our terms. Pay monthly and cancel any time, or yearly for 20% off. The calculator on the pricing page does the comparison for your exact fleet.
The parts that rarely make a feature grid
Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:
- Cyber Essentials readiness, with the fixes. Every Windows machine is checked each day against the Cyber Essentials technical controls (v3.3, April 2026), 13 checks a machine. Nine of them have a fix in Helios: one press for the firewall, incoming connections, the Guest account, auto-run, lockout, overdue updates and Microsoft Defender, and a yes first before it disables unused accounts or turns off automatic sign-in. Each client gets a readiness report under your name. It is a readiness check: only a Certification Body awards the certificate. How it works
- Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
- The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
- Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
- Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
- Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
- Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.
Common questions
How much does SuperOps cost per endpoint in 2026?
For IT departments the published Prime plan is $1.50 per endpoint per month at the 100-endpoint minimum, falling to $1.20 above 1,000 endpoints; Prime Plus is $3.00 (an early-bird $2.50) at its 150-endpoint minimum, falling to $2.00. Annual billing saves 15% (archived vendor page, 8 July 2026).
Does SuperOps have a minimum number of endpoints?
Yes on the IT plans: 100 endpoints on Prime and 150 on Prime Plus. You pay for the committed number whether or not you have them, and devices over it bill at the flat headline rate.
What does SuperOps cost for an MSP per technician?
Buyers report $79 (Standard PSA), $99 (Standard RMM) and $129 (Pro) per technician per month billed annually, with the Super tier reported at $159 by one review and $179 by another. Each licence is reported to include 150 endpoints. These are third-party figures, not vendor-published.
Is there a SuperOps free trial?
Yes, 14 days without a credit card, on both the IT and MSP plans.
How does SuperOps compare with Helios?
This page is the price teardown and stays out of that argument. The honest side by side, including where SuperOps is the better pick, is on Helios vs SuperOps.
Sources
- SuperOps pricing page (canonical, blocked our checks)
- Internet Archive copy of superops.com/pricing, 8 July 2026
- work-management.org: SuperOps review, 4 May 2026
- Flamingo: SuperOps review (a rival vendor's blog)
- G2: SuperOps pricing
- Helios pricing page
Competitor prices and terms were checked against these pages on 2 September 2026. If something has changed since, tell us and we will correct it.
Why MSPs choose Helios
One platform that does the work, at a price that stays put
Helio fixes, not just flags
When an alert fires, Helio, the AI technician built into Helios, investigates it, writes the fix and runs it once you approve. It keeps what works, so the next one is quicker.
Everything in one product
RMM, a service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal and billing into Xero or QuickBooks.
Priced by fleet, not by people
£4 a device on Launch up to 25 devices, from £20 a month, then £99, £199 or £399 a month by fleet size, with any number of technicians and every feature on every plan.
A price that stays put
Your price is locked for as long as you stay subscribed, and that is written into our terms. Monthly billing, cancel any time.
Bring your clients across
Import your clients and machines from another RMM's CSV export, then roll the Helios agent out at your own pace, with a count of how many have arrived.
14 days free, no card to start
The full platform from the first minute, on your own machines. No sales call. Remote control asks for one card check, and nothing is charged.
Competitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.
