Syncro costs $129 per technician a month on Core and $179 on Team billed annually, or $159 and $209 billed monthly, with unlimited managed endpoints on both. It is one of the few in this market with a real price list and a 14-day trial. The gap is the add-ons beyond backup, which it does not price.
Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.
The short answer
- Core $129 and Team $179 per technician per month, billed annually (List, syncrosecure.com, checked 28 September 2026).
- Unlimited managed endpoints on both plans. Team adds the Microsoft 365 security and identity suite, network discovery, warranty tracking and session recording.
- Microsoft 365 Cloud Backup is $1.90 per user per month (List).
- Monthly billing is $159 Core and $209 Team. Antivirus and other add-on prices are not published.
- Syncro's own worked example: three technicians on annual Team is $6,444 a year.
- For comparison, Helios publishes its whole price list: £4 a device a month for 5 to 25 devices, then a flat £99, £199 or £399 a month for up to 50, 250 or unlimited devices. Billed monthly, cancel any time, 14-day trial with no card to start.
The two plans
| Plan | Per technician/month, annual | GBP | Status |
|---|---|---|---|
| Core (RMM and PSA) | $129 | ~£95 | List |
| Team (adds M365 security and identity) | $179 | ~£131 | List |
| Core, billed monthly | $159 | ~£117 | List |
| Team, billed monthly | $209 | ~£153 | List |
Both plans carry RMM, PSA, billing automation and unlimited endpoints. Team is the security plan: Microsoft 365 baselines, CIS benchmark assessments, identity governance, network discovery, asset warranty tracking, session recording and branded assessment reports. Syncro's own arithmetic on the page is three technicians on annual Team at $6,444 a year, which is $179 times three times twelve.
Add-ons
| Item | Figure | Status |
|---|---|---|
| Microsoft 365 Cloud Backup | $1.90 per user per month, unlimited storage, UK data residency availablesyncrosecure.com/pricing | List |
| Antivirus and endpoint security | Not priced on the page | Not published |
| Remote access | Splashtop is listed as included; concurrency limits not stated | Not published |
Per technician against per device
With unlimited endpoints the only meter on the base subscription is the technician count, so the maths is simple. Core at $129 costs the same as $3 per device at 43 devices per technician, and the same as $1 per device at 129. Most MSP technicians look after more than that, which is the case Syncro is making. The cost that still moves with the fleet is anything per user, such as the M365 backup.
Terms worth knowing
- 14-day trial, no card to start, full platform.
- Monthly billing costs $30 more per technician than annual on either plan: $159 Core and $209 Team (checked 28 September 2026).
- End users and clients are not billed; technicians are.
What we could not verify
- Antivirus, EDR or other security add-on pricing.
- Whether there is a minimum technician count or a minimum term on the annual plan.
- Regional pricing. The page shows US dollars only.
Why we built Helios
We ran an MSP on the platforms on these pages. The price moved at every renewal, and the features we needed kept turning up one tier higher. So we built our own.
Helios has one published price list: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature is on every plan, with nothing held back for a higher tier. Your price is locked for as long as you stay subscribed, and it is in our terms. Pay monthly and cancel any time, or yearly for 20% off. The calculator on the pricing page does the comparison for your exact fleet.
The parts that rarely make a feature grid
Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:
- Cyber Essentials readiness, with the fixes. Every Windows machine is checked each day against the Cyber Essentials technical controls (v3.3, April 2026), 13 checks a machine. Nine of them have a fix in Helios: one press for the firewall, incoming connections, the Guest account, auto-run, lockout, overdue updates and Microsoft Defender, and a yes first before it disables unused accounts or turns off automatic sign-in. Each client gets a readiness report under your name. It is a readiness check: only a Certification Body awards the certificate. How it works
- Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
- The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
- Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
- Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
- Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
- Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.
Common questions
How much does Syncro cost in 2026?
Core is $129 and Team is $179 per technician per month, billed annually, both with unlimited managed endpoints (vendor page, checked 28 September 2026).
Does Syncro charge per endpoint?
No. Both plans include unlimited endpoints and bill per technician. Microsoft 365 Cloud Backup is a separate $1.90 per user per month.
What is the difference between Syncro Core and Team?
Both have RMM, PSA and billing. Team adds the Microsoft 365 security and identity suite, CIS benchmark assessments, network discovery, warranty tracking, session recording and branded security reports.
Does Syncro publish a monthly price?
Yes. On 28 September 2026 the page showed $159 per technician per month for Core and $209 for Team on monthly billing, against $129 and $179 on annual.
How does Syncro compare with Helios?
This page is the price teardown and stays out of that argument. The honest side by side, including where Syncro is the better pick, is on Helios vs Syncro.
Sources
Competitor prices and terms were checked against these pages on 2 September 2026. If something has changed since, tell us and we will correct it.
Why MSPs choose Helios
One platform that does the work, at a price that stays put
Helio fixes, not just flags
When an alert fires, Helio, the AI technician built into Helios, investigates it, writes the fix and runs it once you approve. It keeps what works, so the next one is quicker.
Everything in one product
RMM, a service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal and billing into Xero or QuickBooks.
Priced by fleet, not by people
£4 a device on Launch up to 25 devices, from £20 a month, then £99, £199 or £399 a month by fleet size, with any number of technicians and every feature on every plan.
A price that stays put
Your price is locked for as long as you stay subscribed, and that is written into our terms. Monthly billing, cancel any time.
Bring your clients across
Import your clients and machines from another RMM's CSV export, then roll the Helios agent out at your own pace, with a count of how many have arrived.
14 days free, no card to start
The full platform from the first minute, on your own machines. No sales call. Remote control asks for one card check, and nothing is charged.
Competitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.
