Syncro pricing in 2026: two plans, published, with one gap

By the Helios team · Last checked 2 September 2026

Syncro is one of the few in this market with a real price list. Two per-technician plans, unlimited endpoints on both, and a 14-day trial. The gap is the monthly rate, which the page does not show, and the add-ons beyond backup, which it does not price.

Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.

The short answer

Core $129 and Team $179 per technician per month, billed annually (List, syncrosecure.com, checked 2 September 2026).
Unlimited managed endpoints on both plans. Team adds the Microsoft 365 security and identity suite, network discovery, warranty tracking and session recording.
Microsoft 365 Cloud Backup is $1.90 per user per month (List).
Monthly billing exists but the page only shows annual rates. Antivirus and other add-on prices are not published.
Syncro's own worked example: three technicians on annual Team is $6,444 a year.

How this page is put together. Numbers marked List were read from the vendor's own published pages on 2 September 2026. Numbers marked Reported come from third-party buyer data or public user reports, each linked, and should be treated as indicative rather than quoted rates. Where nothing public exists we say so. GBP figures use £0.733 per $1 (GBP/USD 1.3643, Bank of England reference rate, 21 August 2026). No vendor paid for placement and there are no affiliate links.

The two plans

Plan	Per technician/month, annual	GBP	Status
Core (RMM and PSA)	$129	~£95	List
Team (adds M365 security and identity)	$179	~£131	List
Either plan, billed monthly	Not shown on the page		Not published

Both plans carry RMM, PSA, billing automation and unlimited endpoints. Team is the security plan: Microsoft 365 baselines, CIS benchmark assessments, identity governance, network discovery, asset warranty tracking, session recording and branded assessment reports. Syncro's own arithmetic on the page is three technicians on annual Team at $6,444 a year, which is $179 times three times twelve.

Add-ons

Item	Figure	Status
Microsoft 365 Cloud Backup	$1.90 per user per month, unlimited storage, UK data residency availablesyncrosecure.com/pricing	List
Antivirus and endpoint security	Not priced on the page	Not published
Remote access	Splashtop is listed as included; concurrency limits not stated	Not published

Per technician against per device

With unlimited endpoints the only meter on the base subscription is the technician count, so the maths is simple. Core at $129 costs the same as $3 per device at 43 devices per technician, and the same as $1 per device at 129. Most MSP technicians look after more than that, which is the case Syncro is making. The cost that still moves with the fleet is anything per user, such as the M365 backup.

Terms worth knowing

14-day trial, no card, full platform.
Annual billing is the price shown. Ask what the monthly rate is before you assume it is the same.
End users and clients are not billed; technicians are.

What we could not verify

The monthly billing price for either plan. The page has an annual toggle and shows annual figures only.
Antivirus, EDR or other security add-on pricing.
Whether there is a minimum technician count or a minimum term on the annual plan.
Regional pricing. The page shows US dollars only.

Where Helios fits

Helios publishes every price: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature on every plan, monthly billing, cancel any time, and the calculator on the pricing page does the comparison for your exact fleet. We built this page because we think published pricing should be the norm in this market, ours included.

The parts that rarely make a feature grid

Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:

Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.

Common questions

How much does Syncro cost in 2026?

Core is $129 and Team is $179 per technician per month, billed annually, both with unlimited managed endpoints (vendor page, checked 2 September 2026).

Does Syncro charge per endpoint?

No. Both plans include unlimited endpoints and bill per technician. Microsoft 365 Cloud Backup is a separate $1.90 per user per month.

What is the difference between Syncro Core and Team?

Both have RMM, PSA and billing. Team adds the Microsoft 365 security and identity suite, CIS benchmark assessments, network discovery, warranty tracking, session recording and branded security reports.

Does Syncro publish a monthly price?

Not on the pricing page we checked; it shows annual rates only. Ask sales for the monthly figure.

How does Syncro compare with Helios?

This page is the price teardown and stays out of that argument. The honest side by side, including where Syncro is the better pick, is on Helios vs Syncro.

Sources

Competitor prices and terms were checked against these pages in 2 September 2026. If something has changed since, tell us and we will correct it.

See it on your own fleet

Helios is the AI-native platform for MSPs: monitoring, patching, security, Microsoft 365, backup monitoring, remote access, client billing and an AI service desk in one product, at one flat price per MSP. Contracts and logged time become invoices in Xero or QuickBooks without leaving the platform. Every feature is on every plan. 14-day free trial, card-free, set up in minutes, cancel any time.

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Competitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.