Syncro vs Atera
Syncro and Atera cost the same for a small MSP: both charge per technician with unlimited endpoints, and two technicians on the entry plans come to about $258 a month billed annually. Both put the PSA and RMM in one product, so the real differences are in the higher plans, the add-ons and the contract. Here is how they compare.
We have used both of these ourselves, and we respect them. Most comparisons are published by one of the two vendors being compared; we are neither, though we make an RMM too, so we say plainly which one comes out ahead on each point.
The short answer
- Syncro: per technician, unlimited endpoints, Core $129, Team $179 a technician a month annual; $159 and $209 monthly List
- Atera: per technician, unlimited endpoints, Pro $129, Growth $159, Power $209 a technician a month annual Reported
- For two technicians and 100 devices: Syncro about $258 a month, Atera about $258.
- Helpdesk: Syncro, yes, PSA and RMM together; Atera, yes, PSA and RMM together.
- Figures are dated and sourced on each product's pricing page. Quote-only prices come from reported buyer data.
Side by side
| Syncro | Atera | |
|---|---|---|
| Owned by | Syncro | Atera |
| Pricing model | Per technician, unlimited endpoints | Per technician, unlimited endpoints |
| Price | Core $129, Team $179 a technician a month annual; $159 and $209 monthly List | Pro $129, Growth $159, Power $209 a technician a month annual Reported |
| Minimums | None published | None published |
| Helpdesk included | Yes, PSA and RMM together | Yes, PSA and RMM together |
| Contract | Monthly or annual List | AI Copilot included since June 2026; add-ons per device or end user Reported |
| 2 technicians, 100 devices | $258 a month | $258 a month |
Full figures and sources: Syncro pricing and Atera pricing. For your own numbers, use the RMM cost calculator.
Which suits whom
- Syncro suits a small team with a large fleet that wants PSA and RMM together at a published price.
- Atera suits a small team with a large fleet that wants AI features and can live with per-device add-ons.
The third option
If neither pricing model fits, Helios is priced by fleet size with any number of technicians: $5 a device on Launch up to 25 devices, then $129, $249 or $499 a month for 50, 250 or unlimited devices. For 100 devices that is $249 a month, or $199 on annual billing, and it includes the service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal, billing into Xero or QuickBooks, and Helio, the AI technician that investigates problems, writes the fix and runs it. The price is locked for as long as you stay subscribed.
Common questions
Is Syncro cheaper than Atera?
For two technicians and 100 devices, Syncro comes to about $258 a month and Atera about $258, on published and reported figures. Minimums, add-ons and contract terms often matter more than the rate.
Does Syncro include a helpdesk?
Yes, PSA and RMM together.
Does Atera include a helpdesk?
Yes, PSA and RMM together.
What is an alternative to Syncro and Atera?
Helios is priced by fleet size with any number of technicians: $5 a device on Launch up to 25 devices, or $129 a month for up to 50, with the service desk, patching, remote access and more included.
Sources
Prices and terms come from the linked pages, and from our own pricing pages, which date each figure. If something has changed, tell us and we will correct it.
Why MSPs choose Helios
One platform that does the work, at a price that stays put
Helio fixes, not just flags
When an alert fires, Helio, the AI technician built into Helios, investigates it, writes the fix and runs it once you approve. It keeps what works, so the next one is quicker.
Everything in one product
RMM, a service desk with SLAs, patching including third-party apps, remote access, Microsoft 365 and Defender checks, backup monitoring, a client portal and billing into Xero or QuickBooks.
Priced by fleet, not by people
£3 a device on Launch up to 25 devices, from £15 a month, then £79, £159 or £319 a month by fleet size, with any number of technicians and every feature on every plan.
A price that stays put
Your price is locked for as long as you stay subscribed, and that is written into our terms. Monthly billing, cancel any time.
Bring your clients across
Import your clients and machines from another RMM's CSV export, then roll the Helios agent out at your own pace, with a count of how many have arrived.
14 days free, no card to start
The full platform from the first minute, on your own machines. No sales call. Remote control asks for one card check, and nothing is charged.
See it on your own fleet
Helios is the AI-native platform for MSPs: monitoring, patching, security, Microsoft 365, backup monitoring, remote access, client billing and an AI service desk in one product, at one flat price per MSP. Contracts and logged time become invoices in Xero or QuickBooks without leaving the platform. Every feature is on every plan. 14-day free trial, card-free, set up in minutes, cancel any time.
Start freeDetails of other products on this page were checked on or before 28 September 2026 against public pricing pages, documentation and named third-party buyer data, and may have changed since. Always confirm current pricing with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.