NinjaOne pricing in 2026: what is published, what is reported, what is not
NinjaOne costs between $1.50 and $3.75 per endpoint a month by its own published range: $3.75 at 50 endpoints or fewer, falling to $1.50 at 10,000. Everything else is quote-based, so buyer data fills in the rest. This page separates what the vendor states from what buyers report, so you know which numbers you can rely on.
Written with respect. We ran an MSP on several of the products we compare, we rate them, and without them Helios would not exist. These pages are here because buyers deserve the numbers, not because we want a fight.
The short answer
- NinjaOne's own pricing page publishes exactly one range: $1.50 per endpoint per month at 10,000 endpoints, rising to $3.75 at 50 or fewer (List, checked 28 September 2026).
- Everything else is quote-based. NinjaOne says it withholds the price list to avoid interfering with how MSP partners price their own services.
- Vendr buyer data through February 2026 (58 purchases): median spend $8,836/year, range $4,799 to $48,600, average 29.44% discount off the first quote.
- Buyers report a soft minimum of about 50 endpoints, with smaller shops quoted a flat floor around $200 to $250 a month.
- Add-ons change the number materially: backup around $3/device plus $40/TB, MDM around $64/device/year, endpoint security $3.60 to $5/device (all Reported).
- Onboarding, training and support are free and unlimited (List). 14-day trial. Renewal uplifts of 2.75% to 5% a year are reported, with no published schedule.
See every 2026 price change and renewal clause across the market in the price increase tracker.
What NinjaOne itself publishes
The NinjaOne pricing page states one anchor range and a handful of terms. Quoting the checkable facts:
| Item | Figure | Status |
|---|---|---|
| Per-endpoint rate at 10,000 endpoints | $1.50/month (~£1.10)ninjaone.com/pricing | List |
| Per-endpoint rate at 50 or fewer endpoints | $3.75/month (~£2.75)ninjaone.com/pricing | List |
| Full price matrix | Quote only: NinjaOne says publishing it would interfere with how MSP partners price their own services | Not published |
| Onboarding, training, support | Free and unlimitedninjaone.com/pricing | List |
| Free trial | 14 days | List |
| Billing | Annual standard; month-to-month considered case by case | List |
What buyers report paying
Because the list is unpublished, third-party buyer data is the best available picture of real quotes. Treat these as indicative, not as rates anyone will offer you.
| Fleet size | Reported rate | Status |
|---|---|---|
| 50 to 250 endpoints | $3.00 to $4.00/endpoint/monthMedha Cloud, July 2026 | Reported |
| 250 to 1,000 endpoints | $2.25 to $3.25/endpoint/monthMedha Cloud, July 2026 | Reported |
| 1,000 to 10,000 endpoints | $1.75 to $2.50/endpoint/monthMedha Cloud, July 2026 | Reported |
| Under ~50 endpoints | Flat floor around $200 to $250/month reportedCostbenchFaddom | Reported |
| Median annual spend | $8,836/year across 58 purchases (range $4,799 to $48,600)Vendr buyer data, to Feb 2026 | Reported |
| Negotiated discount | 29.44% average off the initial quoteVendr | Reported |
| Multi-year terms | 10 to 20% discount vs annual; roughly two thirds of buyers sign multi-year, three years standardVendr | Reported |
| Renewal uplift | 2.75% to 5% per year reported; no published scheduleCostbench | Reported |
Add-ons: where a $3 quote becomes $6
The base RMM quote is not the monthly bill. One MSP operator's July 2026 breakdown shows a typical small-fleet quote roughly doubling once backup and MDM are added.
| Add-on | Reported price | Status |
|---|---|---|
| Backup (Ninja Data Protection) | ~$3/device/month plus ~$40/TB storageCostbench | Reported |
| MDM (mobile devices) | ~$64/mobile device/year (~$5.33/month)Medha Cloud | Reported |
| Endpoint security (SentinelOne via Ninja) | $3.60 to $5/device/monthCostbench | Reported |
| Ticketing | Bundled with the base RMM; no separate SKU foundRallied | Reported |
| Documentation | Free up to 3 users, reportedCheckThat | Reported |
| Warranty tracking | Free to all customers since September 2024NinjaOne announcement | List |
What we could not verify
- Any price for network-device (SNMP) patching. Nothing published, nothing reliably reported.
- A formal cancellation notice period. Buyers describe month-to-month arrangements as flexible, but no term is published.
- A published renewal-increase schedule. The 2.75% to 5% figures above are buyer reports.
If you have a current quote that contradicts anything here, we would genuinely like to see it.
Why we built Helios
We ran an MSP on the platforms on these pages. The price moved at every renewal, and the features we needed kept turning up one tier higher. So we built our own.
Helios has one published price list: a £4/device Launch tier for 5 to 25 devices, then flat per-MSP plans at £99, £199 and £399 a month by fleet size (50 / 250 / unlimited). Every feature is on every plan, with nothing held back for a higher tier. Your price is locked for as long as you stay subscribed, and it is in our terms. Pay monthly and cancel any time, or yearly for 20% off. The calculator on the pricing page does the comparison for your exact fleet.
The parts that rarely make a feature grid
Comparisons and price lists tend to stop at monitoring, patching and tickets. Helios has kept shipping, every feature lands on every plan, and this is the part that usually gets left out:
- Client billing that closes the loop. Recurring contracts (flat, per-device or per-seat), an included-hours retainer that nets against logged time, and the finished invoice pushed into Xero or QuickBooks or exported as CSV.
- The kit that will never take an agent. Nominate a machine already running the agent as a site relay and act on the switches, firewalls, NAS boxes and printers around it over SSH. A target only appears if that relay is what discovered it, every command waits for a human, and the password is fetched at the moment it runs and written to the audit trail.
- Network discovery that names things. Agents map each client's network and identify what they find by vendor and type, so new hardware on a client site is flagged the day it appears.
- Replacement dates without a spreadsheet. Machines report their own age from the BIOS date, so Helios can tell you what is due for replacement against a service-life policy you set, per client.
- Reporting built for the review, not the dashboard. A custom report builder, SLA reporting, Microsoft 365 licence-cost reporting, and a day-one baseline per client that stores the numbers, so a quarterly review can prove what actually moved.
- Everything is addressable. A published REST API, a credential vault with an audit trail, custom fields on clients and devices, and standing rules that limit what Helio may do on its own: block an action or require a human to approve it, scoped to one client, a device group, a device type or a single machine, and to a class of action or one named fix.
Common questions
Does NinjaOne publish its prices?
No. Its pricing page publishes only a range, $1.50 per endpoint per month at 10,000 endpoints up to $3.75 at 50 or fewer, and requires a sales quote for everything else (checked 28 September 2026).
Is there a minimum commitment with NinjaOne?
NinjaOne publishes no hard minimum, but buyers consistently report a soft minimum of about 50 endpoints, with smaller shops quoted a flat floor of roughly $200 to $250 a month.
What does NinjaOne actually cost per endpoint?
The vendor's published range is $1.50 to $3.75 per endpoint per month by volume; third-party buyer data puts most real quotes between $1.75 and $4, with an average 29% negotiated discount off the first quote (Vendr, February 2026).
Does NinjaOne charge onboarding fees?
No. NinjaOne states that onboarding, training and support are free and unlimited.
What costs extra on top of NinjaOne's base price?
Backup (about $3 per device per month plus $40 per TB), MDM (about $64 per device per year) and endpoint security ($3.60 to $5 per device per month) are reported paid add-ons, while ticketing, documentation for up to 3 users, and warranty tracking are included.
How does NinjaOne compare with Helios?
This page is the price teardown and stays out of that argument. The honest side by side, including where NinjaOne is the better pick, is on Helios vs NinjaOne.
Sources
- NinjaOne pricing page
- Vendr: NinjaOne buyer data
- Costbench: NinjaOne
- Medha Cloud: NinjaOne pricing breakdown
- Faddom: NinjaOne pricing model
- NinjaOne warranty tracking announcement
- Helios pricing page
Competitor prices and terms were checked against these pages on 28 September 2026. If something has changed since, tell us and we will correct it.
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See it on your own fleet
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Start freeCompetitor details on this page were last verified in July 2026 from public pricing pages, announcements and review sites, and may have changed since. They are provided in good faith for comparison; always confirm current pricing and features with the vendor. All trademarks belong to their respective owners. Spotted something out of date? Email hello@heliosmsp.io and we will fix it.